Returns Policy

NOT RIGHT? NO PROBLEM

  • Returns can be made within 28 days of the receipt of your order.
  • Refunds can only be made to the payment method, used for the original order.
  • Items must be unworn with the original tags attached.
  • If you are returning your whole order, we will refund the original delivery cost if applicable.
  • For exchanges or if returning part of your order, the original delivery cost will not be refunded.
  • We can only accept returns for purchases made on our website.
  • For health and hygiene reasons, we are unable to accept the return of underwear or earrings for exchange or refund.
  • Gift bundles must be returned as a set rather than returned individually

UK address is : 
44 lower Lichfield street Willenhall WV131QQ  West Midlands UK

India address is :
4/A, Mariamman Kovil Street, Kundupalayam, pondicherry, 605 008

INTERNATIONAL RETURNS

For international returns the cost is the responsibility of the customer. Please follow the steps below to return your items from overseas:

  1. Returns must be sent back within 28 days of receiving your order for a full refund.
  2. Fill in all the relevant details on the returns note in your order ensuring you fill in the reason code for each item you want to return or exchange.
  3. Re-pack the item(s) in the original packing. Please ensure items are unworn, that the original tags are attached and that you’ve included the completed returns note in your parcel. Please note: For health and hygiene reasons, all underwear is non-refundable or returnable.
  4. Please send your return to the address below using a trackable service and ensure you keep proof of postage until after your refund has been processed. We cannot be responsible for lost mail.